Privacy Policy
Effective Date: [November, 1 2025]
Lemont Truck Group (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or using our services.
By accessing our website or submitting your information, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our website, contact us, or schedule services:
- Personal Information: Name, phone number, email address, company name, and any details you provide through contact forms or service requests.
- Vehicle Information: Truck or trailer details related to your service inquiry or appointment.
- Technical Information: IP address, browser type, device information, and pages visited (collected automatically for analytics and website performance).
- Cookies and Tracking: Our website may use cookies or similar technologies to improve user experience, analyze traffic, and remember preferences.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries or service requests.
- Schedule and manage repair or maintenance appointments.
- Improve our website, services, and customer experience.
- Send updates, quotes, or follow-up communications (only when relevant or requested).
- Comply with applicable legal obligations and protect against fraud or misuse.
We will never sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Sharing & Third Parties
We may share limited data only with:
- Service providers who assist in operating our website or managing communication (e.g., hosting providers, email systems).
- Legal authorities, if required to comply with applicable laws or lawful requests.
All third-party partners are required to protect your information and use it only for the intended purpose.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or disclosure. However, please note that no online system or data transmission is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights & Choices
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal data.
- Opt out of receiving non-essential communications.
To exercise these rights, please contact us using the details below.
6. Children’s Privacy
Our website and services are intended for adults and commercial truck operators. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will promptly delete it.
7. Links to Other Websites
Our website may include links to third-party websites (e.g., maps, payment portals, or social media). We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Lemont Truck Group
525 Anderson Dr, Romeoville, IL, United States, Illinois
📞 Phone: +1 708-567-0149
✉️ Email: info@lemonttruckgroup.com
Lemont Truck Group is committed to transparency and trust. Your privacy matters to us — and we’ll always handle your information with care and respect.